Common questions about crate storage, delivery timing, and account management.
You never have to haul your beach gear again.
Most customers store:
Items must fit inside a standard storage crate.
We do not allow hazardous materials, perishable items, or illegal goods.
Each crate is a durable plastic storage bin roughly the size of a large moving tote.
Typical dimensions: Approximately 27" x 17" x 12".
It easily fits beach gear, toys, kitchen supplies, and other vacation items.
Your crate is delivered before your check-in date.
When you arrive at your rental property, your items will already be there.
After your stay ends, we pick the crate up and return it to storage.
Perfect.
Most of our customers rent the same property each summer.
When you mark your stay as recurring, we automatically schedule delivery for the same week next year, but you can change this date at any time before your arrival.
Each crate includes:
Additional deliveries can be scheduled for a small fee.
Yes.
Many families store multiple crates for things like:
Each crate has its own annual storage plan.
No problem.
You can update your delivery address in your account before your next stay.
We will deliver your crate to the new property.
Simply leave the crate on the doorstep of your rental property when you leave, schedule the date and time, and we will come pick it up for you and put it in storage.
We will send you a reminder the day before your crate is due to be picked up.
Additional deliveries can be scheduled anytime in your account.
For example, you might want your crate delivered for a second trip during the year.
Extra deliveries are $35 each.
Yes.
Crates are stored in a secure facility with controlled access and surveillance.
Each crate is tracked and labeled, and we maintain a digital inventory record for every customer.
Your crate includes basic coverage for stored items.
We recommend not storing valuables or irreplaceable items.
Full details are available in our storage agreement.
Yes.
You can cancel before your annual renewal date.
If you cancel, we will arrange a final pickup or shipment of your crate.
Our storage facility is located close to the vacation rental areas we serve, providing fast access to your crates.
If your rental dates change, just update your reservation in your account.
We'll adjust your delivery schedule.
Because driving beach gear back and forth every year is a pain.
With our service, your items stay in your favorite vacation town and are ready whenever you return.
